FAQs – More information about the news

Q: What are SharpSpring & SMTP announcing?

 

A: SharpSpring is being acquired along with GraphicMail by SMTP. Like us, they are focused on delivering customer success.

SharpSpring is a cloud-based marketing automation provider offering a next-generation marketing automation solution rivaling the industry’s top platforms in terms of features, functionality and performance, at a fraction of the cost.

SMTP is the leading provider of cloud-based email delivery services. With over ten years in the email delivery business, SMTP is proud to say that they have the highest rate of deliverability in the industry.

GraphicMail is a global provider of integrated email solutions that include campaign management, email templates, analytics and advanced email editing capabilities, with over 30,000 customers and 12 international support networks.

We think that now is the right time to join forces with these outstanding companies to leverage each other’s strengths. Together with SMTP’s industry leadership in email deliverability, these partnerships will provide our valued customers with a high-performance, fully integrated suite of marketing solutions, empowering them to reach and connect with their customers like never before.

 

Q: How do these acquisitions benefit our customers?

 

A: With these partnerships, SharpSpring will be able to offer our customers powerful, integrated solutions for email production, email delivery, campaign management, marketing analytics and marketing automation – all at very competitive price points.

Culturally, both SMTP and GraphicMail share SharpSpring’s common sense values for delivering great products at reasonable prices – and supporting them with outstanding service and support.

 

Q: What does SMTP bring to the SharpSpring offering?

 

A: Needless to say, email delivery is core to what we do, and SMTP knows email. SMTP brings us literally decades of email delivery expertise. In my opinion, they are simply the best email delivery company on the planet – and for good reason. In the nineties, SMTP was the very first company to offer a web–based mail client for commercial and consumer use (they were known as Emumail back then). Today, SMTP is one of the only companies using the super-powerful Momentum platform for third party high-volume email delivery. SMTP’s core competency is email delivery, and SharpSpring will be even better with SMTP in our corner.

Q: What does GraphicMail bring to the SharpSpring and SMTP offering?

 

A: GraphicMail provides integrated email solutions encompassing campaign management, email templates, analytics and a recently launched advanced drag-and-drop email editor. The company also offers fully integrated mobile and social marketing capabilities.

What is especially notable about GraphicMail is its worldwide distribution and capabilities in providing localized content, as well as native-tongue sales and support in 14 countries and 12 languages providing a level of localized regional support unrivaled in the industry.

“GraphicMail is dedicated to providing our customers with powerful, easy-to-use, highly effective email marketing tools,” said Nicholas Eckert, CEO of GraphicMail. “SMTP’s expertise in high-volume email deliverability and customer support are an excellent complement to our offerings. We are very excited to join forces with SMTP to help organizations campaigns.”

 

Q: How will SharpSpring operate?

 

A: SharpSpring will continue to be the company you know and value.

Each business will continue to serve customers in the manner in which they have been successful in their respective markets- each maintaining its current workforce to continue to deliver the outstanding service and support all of our customers are accustomed to receiving.

Both GraphicMail and SharpSpring will operate as SMTP, Inc. operating companies. Rest assured that the acquisition process will not disrupt our high service levels.

 

Q. Will pricing change?

 

A. No, service prices will remain the same.

Q. Will SharpSpring continue to provide the same services?

 

A. Yes. Customers will continue to work with the same teams that they have worked with in the past, and will receive the same high quality products and support you currently know and love.

Q. I still have questions. Where can I learn more?

 

If you have further questions, we’d love to hear from you! Please email rick ( at ) sharpspring.com.